Service

Recruiting, developing, and retaining healthcare IT talent is challenging enough without squandering them on mundane but significant maintenance tasks.

About Service

Healthcare IT Managed Services

In this Era, Modern healthcare provider organizations need to balance their focus between their core strategic initiatives and the day-to-day support and maintenance of their IT applications. Unfortunately, IT organizations often end up almost exclusively focused on “keeping the lights on” rather than on critical strategic projects and innovation.

Electronic Health Record Implementation

MarthaHealth refined processes can support your successful transformation of legacy and new EHR systems. We take pride in industry-leading adoption rates and a reputation for fanatical quality. Real-world experience providing support for all major vendors in the industry means decreased downtime and lower overall project costs. Our consultants work alongside your team throughout the entire process. From vendor selection to go-live, adoption, and optimization, we have extensive experience to help you get the most from your investment.

Revenue Cycle Management

The enhanced revenue stream primarily depends upon time management and the practice workflow that initiates at the time of registration where patient insurance eligibility is determined and co-pays are collected. It ends with correct coding of claims using ICD-10 and sending them out on time. An efficient billing system is also an important benchmark for successful healthcare revenue cycle management. This can be achieved by implementing the right EHR and Practice Management system or revenue cycle management outsourcing to a reliable vendor.

Implementation Services & Go-Live Support

Implementing new technology into an organization presents tremendous opportunities and significant challenges. Our consultant plan, mitigate, and, if necessary, deftly maneuver common implementation pitfalls. Our goal is to bring confidence to your team as they maintain a patient focus while embracing new technology and systems in their daily workflows.

Training And Education

Your new systems will only be effective if the people using them are trained adequately. With vast experience across multiple platforms, our training experts have refined processes to build a curriculum that maximizes efficient, practical learning and is customized to your organization’s unique requirements. Our intuitive approach to training and education will ensure that your team is ready when it matters.

Upgrades

Having performed numerous upgrade assessments and implementations, we come alongside you to support your upgrade decisions and actions. We’ll work closely with your team and vendors to identify needs and assess your readiness to upgrade, though sometimes we find upgrades are not always needed. If an upgrade is required, our consultants can assist throughout the process with project management, testing, support, and go-live resources with specific knowledge of your EHR’s new version.

Testing

Before go-live and adoption by physicians and staff, our consultants run your new system through rigorous testing to ensure that it meets or exceeds the desired project goals. This can include functional testing of workflows, conformance testing for security, interoperability testing, platform testing, and load testing.

Legacy Support

During the rigors of implementing a new system, we understand the vitality of maintaining access to your legacy system. Leveraging critical relationships with support vendors, our project management and staff augmentation expertise keeps your legacy system operational during the transition. It makes sure your staff can focus on learning a new system.

Staff Augmentation

Assisting on a temporary or as-needed basis, our consultants come alongside your staff to bolster capability and production. Flexibility in offering high-quality design, configuration, training, and management of enterprise systems results in a cost-effective solution to filling HIT gaps within your organization. MarthaHealth reputation, a vast network of resources for sourcing and screening candidates and ranks of qualified candidates mean we can have boots on the ground as soon as you express a need.